1.1 Welcome to use TwinLing products and services legally owned and operated by TwinLing.
1.2 These terms constitute the effective agreement between you and us, stipulating the terms and conditions you must follow when downloading, installing, and using (collectively "using") this service. Your use of this service indicates that you confirm you have complete civil rights capacity and civil conduct capacity to fulfill these terms; otherwise, you should not use this service.
1.3 Please carefully read and fully understand these terms before using this service. Important content such as disclaimer or limitation of liability clauses in these terms will be highlighted in bold to draw your attention, and you should read them carefully. If you are a natural person under 18 years of age, please carefully read and fully understand these terms under the supervision of your legal guardian, and use this service only after obtaining the consent of your legal guardian.
You should properly configure and use this service.
You may not use this service to:
2.1.1 Use any plugins, add-ons, systems, programs, or third-party tools not authorized or licensed by us to interfere with, damage, modify, or otherwise affect the normal operation of this service, including but not limited to using automated scripts to collect information from this service or interact with this service, heavily occupying system or network bandwidth resources of this service, causing serious load on the service system or networks, servers, products, or applications of other users using this service, affecting system smoothness.
2.1.2 Engage in any behavior that endangers computer network security using or targeting this service, including but not limited to:
2.1.3 Use this service for advertising purposes or engage in any commercial promotion, or copy, distribute, license, transfer, lease, or sell all or part of this service.
2.1.4 Circumvent any measures we may use to prevent or restrict access to the service.
2.1.5 Incorporate this service or any part of it into any other program or product.
2.1.6 Impersonate others or other organizations, or make false or inappropriate statements about your identity or your relationship with others or other organizations, including giving the impression that any content you upload, publish, disseminate, distribute, or provide originates from this service.
2.1.7 Engage in other behaviors that violate laws and regulations, related rules of these standards, and infringe upon the legitimate rights and interests of others.
3.1 The use of this service is governed by the privacy agreement. Your use of this service means that you have read, understood, and accepted all terms of the privacy policy. If you are under 18 years of age, you should read and agree to the privacy policy together under the supervision and guidance of your parents or other guardians before using this service.
3.2 The privacy agreement may be updated from time to time to reflect changes in applicable laws, regulations, standards, industry norms, and other documents, or to reflect changes, updates, or new features of this service. After any updates to the privacy agreement, if you continue to access or use this service, it means you have read, understood, and accepted these updates.
3.3 We work together with you to protect your personal information. We will make every effort to adopt technical measures or other security measures that match this service to protect the security of your personal information within the scope of commercial reasonableness. Nevertheless, we cannot guarantee the security or confidentiality of your information transmission on or through the network.
4.1 You understand and agree that, unless we state otherwise or relevant rights holders enjoy rights in accordance with legal provisions, all intellectual property rights (including but not limited to copyrights, trademark rights, patent rights, trade secrets, etc.) and related rights to products, technologies, software, programs, data, and all other information content contained in this service, including but not limited to text, images, audio, video, charts, interface design, layout framework, related data or electronic documents (collectively "TwinLing Content"), belong to us or our affiliated companies. Without our written consent or that of relevant rights holders, you may not use for any commercial or non-commercial purpose, or authorize any third party to use (including but not limited to monitoring, copying, reprinting, distributing, disseminating, playing, displaying, selling, licensing, mirroring, uploading, downloading content in this service through any robots, spiders, or other programs or devices).
4.2 You should respect intellectual property rights as we do. As a prerequisite for using this service, you agree not to infringe upon the intellectual property rights of any entity in the process of using this service (including but not limited to uploading or sharing materials protected by copyright law without consent).
If you violate these terms and/or other service terms and rules you should comply with, we have the right to take reasonable disposal measures based on independent judgment and circumstances without prior notice to you, including but not limited to advance warning, restriction, suspension, termination of some or all functions of your use of this service. You must bear the consequences and losses resulting therefrom. We have the right to announce the processing results and decide whether to restore the use of relevant accounts based on actual circumstances. We have the right not to restore or return deleted content. For behaviors suspected of violating laws and regulations or suspected of illegal crimes, we will preserve relevant records and have the right to report to relevant competent authorities, cooperate with investigations by relevant competent authorities, report to public security organs, etc., in accordance with the law.
6.1 You understand and agree that this service is provided as-is according to the current state achievable by existing technology and conditions. We will make every effort to provide you with consistent and secure service, but given that related services may be affected or interfered with by various factors, we cannot guarantee the following, including but not limited to:
6.2 Within the scope permitted by law, except as expressly stipulated in these terms, we cannot make any guarantees, warranties, or commitments to you. We may change, suspend, withdraw, or limit all or part of the functions of this service at any time for business or operational needs without notifying you.
6.3 We will make every effort to make this service secure and stable, but you understand that we cannot foresee and prevent all technical or other risks at all times, including but not limited to force majeure, viruses, trojans, hacker attacks, system instability, basic operator reasons, power supply failures, communication network failures, third-party service defects, system updates and upgrades, government investigations, judicial administrative orders, third-party websites, and other reasons that may cause service interruptions, data loss, inability to use normally, and other similar situations. When such situations occur, we will strive to repair them promptly under permissible conditions, but you agree that we will be exempt from liability for losses caused by the above reasons. The occurrence of the aforementioned situations and cancellation or termination of any orders or services based on such reasons (if any and applicable) do not exempt you from fulfilling corresponding payment obligations under these terms for the service portions we have already provided. At the same time, you need to configure your own computer equipment, network settings, computer programs, etc., to use this service, and you should configure antivirus programs for your devices yourself.
7.1 Within the scope permitted by law, regarding the following circumstances, regardless of whether we are informed or should be aware of the possibility of such damage occurring, we will not bear any responsibility to you:
Any indirect, incidental, consequential, punitive, special, or penal damages and losses, including but not limited to expected profits, goodwill and reputation, opportunities, data loss and damage, third-party costs. Unless otherwise expressly provided by law, under any circumstances, the maximum amount of our liability for loss compensation to you is the monthly service fee you have paid to us for the month in which you incurred the loss or we breached the contract. To the maximum extent permitted by law, these limitations and terms apply to any matters or claims related to these terms.
7.1.2 Any losses or damages caused to you by the following reasons:
7.2 To the maximum extent permitted by law, any disputes between you and any third party (including but not limited to any mobile network service providers, rights owners, or other users) arising from your use of this service are directly related to you and that third party, and you must exclude us from all liabilities and losses of any kind and nature (whether actual or indirect) arising from such disputes.
8.1 Using this service on mobile applications may incur data traffic fees, information fees, etc., and costs may increase in the case of international roaming. These costs are borne by you. If you are uncertain about these costs, you should consult your service provider before using this service.
8.2 You acknowledge and understand that trial or other temporarily free services should not be considered as our waiver of the right to charge you subsequently. We have the right to notify you of charging standards, methods, or related changes through official websites, announcements, or other appropriate means based on actual operational conditions. If you disagree with the above modifications, changes, or paid content, you may choose to stop using the product or service.
9.1 Terms Content and Revision: The content of these terms includes the main text of these terms and all privacy policies, various rules, and notices that we have published or may publish in the future. The aforementioned content is an integral part of these terms and has the same legal effect as these terms. To provide you with better service or due to changes in national laws and regulations, policy adjustments, technical conditions, product functions, etc., we will revise these terms in a timely manner, and the revised content constitutes part of these terms. After these terms are updated, we will remind you of the updated content in an appropriate manner so that you can timely understand the latest version of these terms. You can also view the latest version of the terms on the website homepage or software settings page. If you have objections to the revised terms content, you have the right to immediately stop using this service. If you continue to use this service after the effective date of the revised terms, it means you have agreed to accept the revised terms content.
9.2 Applicable Law and Jurisdiction: The establishment, effectiveness, performance, interpretation, and dispute resolution of these terms shall be governed by the laws of the mainland area of the People's Republic of China. If any provision of these terms is judged or ruled invalid, these terms should be reinterpreted and applied according to the principle of being as close as possible to the original purpose of these terms without violating the law, and it does not affect the validity of other terms in these terms.
9.3 Disputes arising from these terms should be resolved through friendly consultation between both parties as much as possible. If consultation fails, you agree to submit the dispute to the people's court with jurisdiction at the place where these terms are signed for resolution.
9.4 Without our prior written consent, you may not transfer any rights or obligations under these terms to any third party. You understand and agree that we have the right to independently decide on business strategies and transfer all rights and obligations under these terms to our affiliated companies or other legal entities according to business adjustment situations. You acknowledge that in the above situations, we do not need to obtain your consent, and we will notify you in a reasonable manner as much as possible.
9.5 Our temporary failure to assert or enforce any provision of these terms should not be considered as our waiver of such provisions or abandonment of such rights.
9.6 For convenience of reading and understanding, these terms will be translated into multiple language versions. If there are conflicts between different versions, the Chinese Simplified version of these terms shall prevail.
9.7 The headings in these terms are set for convenience and reading only and do not affect the meaning or interpretation of any provisions in these terms.